Last updated: 8/5/2025

Introduction

Thank you for using NestFi ("NestFi", "we", "us", or "our"). This Refund Policy explains the circumstances under which we offer refunds for purchases made through the NestFi web application, mobile web application, or any related services (collectively, the "Service"). By making a purchase through the Service you acknowledge that you have read, understood, and agree to this Refund Policy.

1. Digital Goods & Subscriptions

NestFi primarily provides access to digital goods and features. All purchases—whether one-time upgrades or recurring subscriptions—are deemed "digital goods" and are delivered instantly once the transaction is completed.

2. Free Tier

A substantial portion of NestFi is available free of charge. We encourage all users to evaluate the free experience thoroughly before deciding to upgrade. Doing so helps ensure that the paid features meet your needs.

3. Eligibility for Refunds

Because NestFi delivers digital goods that are accessible immediately after purchase, we generally do not offer refunds once the content or functionality has been unlocked in your account. However, we will consider refund requests under the following circumstances:

• You were charged more than once for the same product or subscription period;
• The purchase was made fraudulently or without your authorization;
• You experienced a technical issue that prevented you from accessing the paid feature(s) and our support team could not resolve the issue within a reasonable timeframe.

4. Subscription Cancellations

You may cancel a recurring subscription at any time within the Service or via the payment platform used for the original purchase. Cancellation prevents future billing but does not automatically trigger a refund for the current billing cycle.

5. How to Request a Refund

To request a refund, please email spquyt.quocta.freelancer@gmail.com using the same email address associated with your NestFi account and include:

• Your full name and NestFi account email address;
• The purchase date and amount;
• The reason you are requesting a refund;
• Any relevant screenshots or transaction IDs.

We aim to review refund requests within 7 business days. Approved refunds will be credited back to the original payment method. Processing times may vary depending on your bank or payment provider.

6. Chargebacks

Initiating a chargeback without first contacting NestFi may result in the immediate termination of your account. We encourage you to work with us directly to resolve any payment issues.

7. Changes to This Policy

We may update this Refund Policy periodically. We will post the revised Policy on this page and update the "Last updated" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

8. Contact Us

If you have any questions about this Refund Policy or our products, please contact us at spquyt.quocta.freelancer@gmail.com.